How to refund if travel is impossible due to lost documents in Luoyang?

[Direct conclusion] Personal reason per contract; replace or certify the loss quickly. Key points to keep in mind: 1. For outbound cases, force majeure may be considered. 2. Contract: Personal reason per contract replace or cer: replace or certify the loss quickly. 3. For outbound cases, force majeure may be considered. 4. We provide group tours, private customization, ground handling, car charter and airport transfer. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.