Q
Falling ill before departure for Longting Park, how is the fee refunded?
Refund and modification issues2026-09-14 151
A
[Direct conclusion] With a hospital note you can negotiate as "force majeure / special case": unused bus, guide and tickets fully refunded, already-issued non-refundable resources deducted with proof; we help claim from insurer and providers, no double loss.
Key points to keep in mind:
1. Proof: Formal diagnosis plus leave note is key; issue early.
2. Refund: Unused fully back, occurred deducted with proof, clear itemization.
3. Insurance: If you bought illness cover, some medical cost pays; we help file.
4. ◆ Help: Ill and cannot go?
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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