Q
If Xixia Dinosaur Park closes due to weather, how are paid fees settled?
Refund and modification issues2026-09-14 110
A
[Direct conclusion] Force majeure closure like a red warning: unused bus, guide, tickets fully refunded, already-issued non-refundable deducted with proof; prefer delay, free carry-over.
Key points to keep in mind:
1. Safety first, we never force dispatch.
2. Nature: Red warning or closure is force majeure, both exempt, settled by real loss.
3. Refund: Refund unused, deduct occurred, rest fully back, clear.
4. Reschedule: Prefer delay?
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
Was this answer helpful?
