How are deposit and balance refunds handled for Henan tours?

[Direct conclusion] Deposit is refundable or rollable per contract; unpaid balance needs no refund, paid-but-not-traveled follows cancellation rules. Key points to keep in mind: 1. Verbal promises don't count—go by the written confirmation and contract. 2. Contract: Deposit is refundable or rollable per contract Additional: unpaid balance needs no refund, paid-but-not-traveled follows cancellation rules. 3. Verbal promises don't count—go by the written confirmation and contract. 4. We provide group tours, private customization, ground handling, car charter and airport transfer. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.