Who is liable if luggage is lost or damaged on a Henan tour?

[Direct conclusion] The agency is liable for loss during its custody; personal carry-ons are your responsibility. Key points to keep in mind: 1. Keep valuables with you and tag bags with phone . 2. Report loss to the guide at once; insurance may cover it. 3. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.