What are the complaint channels and time limits for Henan tours?

[Direct conclusion] During the trip, flag it to the guide/agency on the spot; afterward call 12345 (gov service), 12315 (consumer) or the culture-tourism watchdog. Key points to keep in mind: 1. File within 30 days with proof; later hurts evidence. 2. Guide service: During the trip, flag it to the guide/agency on the spot Contact: afterward call 12345 (gov service), 12315 (consumer) or the culture-tourism watchdog. 3. File within 30 days with proof later hurts ev: later hurts evidence. 4. We provide group tours, private customization, ground handling, car charter and airport transfer. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.