How to complain about a Luoyang group tour service?

[Direct conclusion] Raise with the guide first, then complain to the agency or call 12345/12301. Key points to keep in mind: 1. First: Raise with guide Complain: Complain to agency Hotline: Hotlines Records: Keep records For enquiries, quotes and booking, call ; we sign formal contracts, issue receipts and provide full after-sales support. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.