Q
How long to process a Zhengzhou group tour complaint?
Refund and modification issues2026-09-16 110
A
[Direct conclusion] Usually responds in 1-3 working days, complex issues followed up.
Key points to keep in mind:
1. Response: 1-3 days Follow: Follow up Resolve: Resolve ◆ Consult: Call For enquiries, quotes and booking, call ; we sign formal contracts, issue receipts and provide full after-sales support.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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