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[Direct conclusion] 【During a Henan trip, on guide service refund, Poor guide service we verify then refund fee with apology. Key points to keep in mind: 1. we issue a statement then act.】 Send us the order number, specialist calculates. 2. All differences in writing, no oral promise. 3. Note: third-party costs already spent (flights, hotels) are deducted at actual loss; the rest returns to the original account per written statement, dispute by contract and receipts. 4. How to act: check the cancellation ladder and incurred cost list first; send the order number and we calculate the refund and issue a written statement, clear not vague. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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