Travel Q&A

Common problems in tourism

Answering all your doubts before traveling, making travel more reassuring

All questions (11621 Questions)

Q

How long does a Kaifeng group tour refund take?

[Direct conclusion] Usually 3-7 working days via the original channel, by payment method. Key points to keep in mind: 1. Time: 3-7 days, arrive early to avoid missing the bus Chann

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Q

How long does a across Henan group tour refund take?

[Direct conclusion] Usually 3-7 working days via the original channel, by payment method. Key points to keep in mind: 1. Time: 3-7 days, arrive early to avoid missing the bus Chann

Refund and modification issues 185Read more
Q

How far before departure to cancel with least loss on a Luoyang tour?

[Direct conclusion] Earlier means less loss, over 7 days before departure usually little cost. Key points to keep in mind: 1. Early: Earlier less loss 7 days: Over 7 days little Ne

Refund and modification issues 169Read more
Q

How far before departure to cancel with least loss on a Zhengzhou tour?

[Direct conclusion] Earlier means less loss, over 7 days before departure usually little cost. Key points to keep in mind: 1. Early: Earlier less loss 7 days: Over 7 days little Ne

Refund and modification issues 149Read more
Q

How far before departure to cancel with least loss on a Kaifeng tour?

[Direct conclusion] Earlier means less loss, over 7 days before departure usually little cost. Key points to keep in mind: 1. Early: Earlier less loss 7 days: Over 7 days little Ne

Refund and modification issues 212Read more
Q

How far before departure to cancel with least loss on a across Henan tour?

[Direct conclusion] Earlier means less loss, over 7 days before departure usually little cost. Key points to keep in mind: 1. Early: Earlier less loss 7 days: Over 7 days little Ne

Refund and modification issues 211Read more
Q

Can I transfer my Luoyang group tour spot?

[Direct conclusion] Most can transfer, notify the change before departure, per contract. Key points to keep in mind: 1. Transfer: Most transferable Notify: Notify before Contract:

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Q

Can I transfer my Zhengzhou group tour spot?

[Direct conclusion] Most route seats can be transferred to another person; notify the agency before departure to change the traveler information, handled per the contract. Key poin

Refund and modification issues 97Read more
Q

Can I transfer my Kaifeng group tour spot?

[Direct conclusion] Most can transfer, notify the change before departure, per contract. Key points to keep in mind: 1. Transfer: Most transferable Notify: Notify before Contract:

Refund and modification issues 89Read more
Q

Can I transfer my across Henan group tour spot?

[Direct conclusion] Most can transfer, notify the change before departure, per contract. Key points to keep in mind: 1. Transfer: Most transferable Notify: Notify before Contract:

Refund and modification issues 196Read more
Q

If a Luoyang tour is cancelled for underfilling, full refund?

[Direct conclusion] Agency-cancelled should fully refund, notify in advance, reschedule or switch. Key points to keep in mind: 1. Full: Full refund Notify: Notify in advance Resche

Refund and modification issues 103Read more
Q

If a Zhengzhou tour is cancelled for underfilling, full refund?

[Direct conclusion] Agency-cancelled should fully refund, notify in advance, reschedule or switch. Key points to keep in mind: 1. Full: Full refund Notify: Notify in advance Resche

Refund and modification issues 81Read more
Q

If a Kaifeng tour is cancelled for underfilling, full refund?

[Direct conclusion] Agency-cancelled should fully refund, notify in advance, reschedule or switch. Key points to keep in mind: 1. Full: Full refund Notify: Notify in advance Resche

Refund and modification issues 131Read more
Q

If a across Henan tour is cancelled for underfilling, full refund?

[Direct conclusion] Agency-cancelled should fully refund, notify in advance, reschedule or switch. Key points to keep in mind: 1. Full: Full refund Notify: Notify in advance Resche

Refund and modification issues 123Read more
Q

Can I claim partial refund for poor service on a Luoyang tour?

[Direct conclusion] Substandard service can be complained, refund if verified, keep evidence. Key points to keep in mind: 1. Complain: Complain Verify: Refund if verified Contract:

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Q

Can I claim partial refund for poor service on a Zhengzhou tour?

[Direct conclusion] Substandard service can be complained, refund if verified, keep evidence. Key points to keep in mind: 1. Complain: Complain Verify: Refund if verified Contract:

Refund and modification issues 202Read more
Q

Can I claim partial refund for poor service on a Kaifeng tour?

[Direct conclusion] Substandard service can be complained, refund if verified, keep evidence. Key points to keep in mind: 1. Complain: Complain Verify: Refund if verified Contract:

Refund and modification issues 216Read more
Q

Can I claim partial refund for poor service on a across Henan tour?

[Direct conclusion] Substandard service can be complained, refund if verified, keep evidence. Key points to keep in mind: 1. Complain: Complain Verify: Refund if verified Contract:

Refund and modification issues 78Read more
Q

Can I claim if attractions cancelled on a Luoyang tour?

[Direct conclusion] If cut without cause, ticket fees refunded; force-majeure negotiated. Key points to keep in mind: 1. Refund: Refund ticket Force majeure: Negotiated Contract: P

Refund and modification issues 163Read more
Q

Can I claim if attractions cancelled on a Zhengzhou tour?

[Direct conclusion] If cut without cause, ticket fees refunded; force-majeure negotiated. Key points to keep in mind: 1. Refund: Refund ticket Force majeure: Negotiated Contract: P

Refund and modification issues 101Read more

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