Travel Q&A

Common problems in tourism

Answering all your doubts before traveling, making travel more reassuring

All questions (11621 Questions)

Q

How long to process a Kaifeng group tour complaint?

[Direct conclusion] Usually responds in 1-3 working days, complex issues followed up. Key points to keep in mind: 1. Response: 1-3 days Follow: Follow up Resolve: Resolve ◆ Consult

Refund and modification issues 141Read more
Q

How long to process a across Henan group tour complaint?

[Direct conclusion] Usually responds in 1-3 working days, complex issues followed up. Key points to keep in mind: 1. Response: 1-3 days Follow: Follow up Resolve: Resolve ◆ Consult

Refund and modification issues 74Read more
Q

Can I get partial refund if part of the Luoyang tour is done?

[Direct conclusion] Leaving mid-tour refunds unused costs, incurred deducted, per contract. Key points to keep in mind: 1. Unused: Unused refunded Incurred: Incurred deducted Contr

Refund and modification issues 136Read more
Q

Can I get partial refund if part of the Zhengzhou tour is done?

[Direct conclusion] Leaving mid-tour refunds unused costs, incurred deducted, per contract. Key points to keep in mind: 1. Unused: Unused refunded Incurred: Incurred deducted Contr

Refund and modification issues 120Read more
Q

Can I get partial refund if part of the Kaifeng tour is done?

[Direct conclusion] Leaving mid-tour refunds unused costs, incurred deducted, per contract. Key points to keep in mind: 1. Unused: Unused refunded Incurred: Incurred deducted Contr

Refund and modification issues 149Read more
Q

Can I get partial refund if part of the across Henan tour is done?

[Direct conclusion] Leaving mid-tour refunds unused costs, incurred deducted, per contract. Key points to keep in mind: 1. Unused: Unused refunded Incurred: Incurred deducted Contr

Refund and modification issues 125Read more
Q

Is the Luoyang group tour refund via the original channel?

[Direct conclusion] Yes, refunded to the original account, cash paid refunded offline. Key points to keep in mind: 1. Original: Original channel Account: Original account Cash: Cas

Refund and modification issues 130Read more
Q

Is the Zhengzhou group tour refund via the original channel?

[Direct conclusion] Yes, refunded to the original account, cash paid refunded offline. Key points to keep in mind: 1. Original: Original channel Account: Original account Cash: Cas

Refund and modification issues 217Read more
Q

Is the Kaifeng group tour refund via the original channel?

[Direct conclusion] Yes, refunded to the original account, cash paid refunded offline. Key points to keep in mind: 1. Original: Original channel Account: Original account Cash: Cas

Refund and modification issues 96Read more
Q

Is the across Henan group tour refund via the original channel?

[Direct conclusion] Yes, refunded to the original account, cash paid refunded offline. Key points to keep in mind: 1. Original: Original channel Account: Original account Cash: Cas

Refund and modification issues 139Read more
Q

Is a supplement needed to reschedule a Luoyang tour?

[Direct conclusion] Rescheduling to peak or higher-priced tours needs a supplement, off-peak may refund. Key points to keep in mind: 1. Peak: Supplement Higher: Supplement Off-peak

Refund and modification issues 164Read more
Q

Is a supplement needed to reschedule a Zhengzhou tour?

[Direct conclusion] Rescheduling to peak or higher-priced tours needs a supplement, off-peak may refund. Key points to keep in mind: 1. Peak: Supplement Higher: Supplement Off-peak

Refund and modification issues 101Read more
Q

Is a supplement needed to reschedule a Kaifeng tour?

[Direct conclusion] Rescheduling to peak or higher-priced tours needs a supplement, off-peak may refund. Key points to keep in mind: 1. Peak: Supplement Higher: Supplement Off-peak

Refund and modification issues 104Read more
Q

Is a supplement needed to reschedule a across Henan tour?

[Direct conclusion] Rescheduling to peak or higher-priced tours needs a supplement, off-peak may refund. Key points to keep in mind: 1. Peak: Supplement Higher: Supplement Off-peak

Refund and modification issues 141Read more
Q

How much refund for personal cancellation on a Luoyang tour?

[Direct conclusion] Refund the rest after tiered fees, more if earlier, by days. Key points to keep in mind: 1. Tiered: Tiered fees Rest: Refund rest, enough rest is arranged to av

Refund and modification issues 94Read more
Q

How much refund for personal cancellation on a Zhengzhou tour?

[Direct conclusion] Refund the rest after tiered fees, more if earlier, by days. Key points to keep in mind: 1. Tiered: Tiered fees Rest: Refund rest, enough rest is arranged to av

Refund and modification issues 143Read more
Q

How much refund for personal cancellation on a Kaifeng tour?

[Direct conclusion] Refund the rest after tiered fees, more if earlier, by days. Key points to keep in mind: 1. Tiered: Tiered fees Rest: Refund rest, enough rest is arranged to av

Refund and modification issues 157Read more
Q

How much refund for personal cancellation on a across Henan tour?

[Direct conclusion] Refund the rest after tiered fees, more if earlier, by days. Key points to keep in mind: 1. Tiered: Tiered fees Rest: Refund rest, enough rest is arranged to av

Refund and modification issues 149Read more
Q

What after-sales protection for a Luoyang group tour?

[Direct conclusion] After-sales consulting, complaint handling and refund protection, licensed agencies responsible throughout. Key points to keep in mind: 1. Consult: Consulting,

Refund and modification issues 118Read more
Q

What after-sales protection for a Zhengzhou group tour?

[Direct conclusion] After-sales consulting, complaint handling and refund protection, licensed agencies responsible throughout. Key points to keep in mind: 1. Consult: Consulting,

Refund and modification issues 129Read more

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