Travel Q&A

Common problems in tourism

Answering all your doubts before traveling, making travel more reassuring

All questions (11621 Questions)

Q

Can I change the guide if unsatisfied on a Kaifeng tour?

[Direct conclusion] Reflect to the agency, coordinate or handle by situation, keep feedback. Key points to keep in mind: 1. Reflect: Reflect Coordinate: Coordinate, we will assist

Refund and modification issues 177Read more
Q

Can I change the guide if unsatisfied on a across Henan tour?

[Direct conclusion] Reflect to the agency, coordinate or handle by situation, keep feedback. Key points to keep in mind: 1. Reflect: Reflect Coordinate: Coordinate, we will assist

Refund and modification issues 141Read more
Q

How to add a person after booking a Luoyang group tour?

[Direct conclusion] Adding people after booking depends on seats, supplement fee, inform early. Key points to keep in mind: 1. Add: Add person Seats: By seats Supplement: Supplemen

Refund and modification issues 190Read more
Q

How to add a person after booking a Zhengzhou group tour?

[Direct conclusion] Adding people after booking depends on seats, supplement fee, inform early. Key points to keep in mind: 1. Add: Add person Seats: By seats Supplement: Supplemen

Refund and modification issues 191Read more
Q

How to add a person after booking a Kaifeng group tour?

[Direct conclusion] Adding people after booking depends on seats, supplement fee, inform early. Key points to keep in mind: 1. Add: Add person Seats: By seats Supplement: Supplemen

Refund and modification issues 120Read more
Q

How to add a person after booking a across Henan group tour?

[Direct conclusion] Adding people after booking depends on seats, supplement fee, inform early. Key points to keep in mind: 1. Add: Add person Seats: By seats Supplement: Supplemen

Refund and modification issues 138Read more
Q

What to do if the flight is delayed on a Luoyang tour?

[Direct conclusion] Contact the agency to adjust transfer and itinerary, keep records, negotiate. Key points to keep in mind: 1. Contact: Contact agency, call immediately Adjust: A

Refund and modification issues 181Read more
Q

What to do if the flight is delayed on a Zhengzhou tour?

[Direct conclusion] Contact the agency to adjust transfer and itinerary, keep records, negotiate. Key points to keep in mind: 1. Contact: Contact agency, call immediately Adjust: A

Refund and modification issues 160Read more
Q

What to do if the flight is delayed on a Kaifeng tour?

[Direct conclusion] Contact the agency to adjust transfer and itinerary, keep records, negotiate. Key points to keep in mind: 1. Contact: Contact agency, call immediately Adjust: A

Refund and modification issues 178Read more
Q

What to do if the flight is delayed on a across Henan tour?

[Direct conclusion] Contact the travel agency or your tour guide as soon as the delay happens; we will coordinate the pickup and itinerary adjustment for you. Key points to keep in

Refund and modification issues 159Read more
Q

Is there follow-up after complaining on a Luoyang tour?

[Direct conclusion] Licensed agencies follow up after complaints, track results, protect rights. Key points to keep in mind: 1. Follow-up: Follow-up Track: Track Protect: Protect r

Refund and modification issues 162Read more
Q

Is there follow-up after complaining on a Zhengzhou tour?

[Direct conclusion] Licensed agencies follow up after complaints, track results, protect rights. Key points to keep in mind: 1. Follow-up: Follow-up Track: Track Protect: Protect r

Refund and modification issues 124Read more
Q

Is there follow-up after complaining on a Kaifeng tour?

[Direct conclusion] Licensed agencies follow up after complaints, track results, protect rights. Key points to keep in mind: 1. Follow-up: Follow-up Track: Track Protect: Protect r

Refund and modification issues 82Read more
Q

Is there follow-up after complaining on a across Henan tour?

[Direct conclusion] Licensed agencies follow up after complaints, track results, protect rights. Key points to keep in mind: 1. Follow-up: Follow-up Track: Track Protect: Protect r

Refund and modification issues 123Read more
Q

Can the cancellation fee be refunded on a Luoyang tour?

[Direct conclusion] The fee is deducted and not returned, the rest refunded per contract. Key points to keep in mind: 1. No refund: Fee not returned Deduct: Deducted Rest: Rest ref

Refund and modification issues 157Read more
Q

Can the cancellation fee be refunded on a Zhengzhou tour?

[Direct conclusion] The fee is deducted and not returned, the rest refunded per contract. Key points to keep in mind: 1. No refund: Fee not returned Deduct: Deducted Rest: Rest ref

Refund and modification issues 111Read more
Q

Can the cancellation fee be refunded on a Kaifeng tour?

[Direct conclusion] The fee is deducted and not returned, the rest refunded per contract. Key points to keep in mind: 1. No refund: Fee not returned Deduct: Deducted Rest: Rest ref

Refund and modification issues 93Read more
Q

Can the cancellation fee be refunded on a across Henan tour?

[Direct conclusion] The fee is deducted and not returned, the rest refunded per contract. Key points to keep in mind: 1. No refund: Fee not returned Deduct: Deducted Rest: Rest ref

Refund and modification issues 99Read more
Q

Can refund and reschedule happen together on a Luoyang tour?

[Direct conclusion] Choose one, reschedule follows new dates, cancel refunds per contract. Key points to keep in mind: 1. Either: Choose one Reschedule: New dates, contact us as ea

Refund and modification issues 208Read more
Q

Can refund and reschedule happen together on a Zhengzhou tour?

[Direct conclusion] Choose one, reschedule follows new dates, cancel refunds per contract. Key points to keep in mind: 1. Either: Choose one Reschedule: New dates, contact us as ea

Refund and modification issues 122Read more

Do you have any other questions?

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