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Common problems in tourism
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Refund and modification issues (1281 Questions)
A
[Direct conclusion] Group tours can usually be cancelled before departure, but the closer to departure the higher the fee; cancelling 7+ days ahead loses less, per the contract terms.
Key points to keep in mind:
1. Check the cancellation fee tiers in the contract.
2. Cancel as early as possible.
3. Confirm the refundable amount and fees.
4. Submit the cancellation and follow the refund.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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